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Getting Support with Marey

Where to get support with the Marey app, prompting & best practices, and your credits and billing.

Updated over a month ago

Get Support via the Moonvalley Discord

Discord is the best way to get support with all things Marey, including technical support for the app, how to use controls, and prompting tips & best practices.

Once you join, navigate to the Marey Creator Community (for the app) and jump into #support-app-tickets to create a ticket.

If you've never used Discord, you'll need to follow these quick 3 steps:

  1. Download Discord and follow the installation steps here

  2. Create a Discord account and username here

  3. Join our Discord server here

Discord also has a quick start guide here if you need additional help. Let me know if you run into any issues!

Discord is also the best place to get help with how to use controls, prompting, and to share what you're creating with Marey.

Get Account & Billing Support via Email

If you need help your with specific account, credits, billing, you can also reach out to us at [email protected] and we'll get back to you as quickly as we can (NOTE: core business hours are 9 AM - 7 PM EST)

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